Why, so far, as a user I hate most of the automated communication systems, which utilize AI & bots

Hi friends and followers of my blog, thanks to God and to my new friends Márcia Dembinski from the VIVO Ouvidoria (Ombudsman) Team and Renan Goncalves Gastao, service technician at VIVO, my own and my familly`s hard suffering period of 3 weeks long consecutive errors, wrong order acceptance and execution, accompanied by continuous bombardment with […]